Data Protection and Use

In collaboration with the wider social sector, we’ve developed a policy about the respectful, trusted and transparent use of people’s data and information in the social sector.

Developed by the sector for the sector, the Policy articulates what ‘doing the right thing’ looks like across the social sector when collecting and using people’s data and information.

When agencies are transparent and tell people what will happen to their information, what choices they have, and how they can easily access their information – all in a way they can understand – people are empowered.

Through increased public confidence in the government’s use of data, we can improve the wellbeing of New Zealanders and their whānau. Whatever is learnt from people’s data can then also be returned to the community, so they can gain insights that empower them to make positive changes. The social sector comprises government agencies, non-governmental organisations (NGOs) and other providers of services to support New Zealanders’ wellbeing across a range of areas including welfare, education, health, justice, child wellbeing, housing and disability support services.

Want to know more?

Full details of the policy, including information on implementation and adoption, can be found on the Data Protection and Use Policy website.

dpup button(external link)

How did we get here?

We ran an engagement process to find out what people thought

Between May and September 2018 we met and listened to New Zealanders to find out what they thought needed to be included in the Policy.

dpup hui image


We held 83 hui and more than 1000 people participated in the engagement process, including service users (for example, youth and people who use mental health services), NGOs and government agencies that provide social services.

We’ve published the findings of the engagement in a report titled ‘What you told us’:

what you told us thumbnail

Export PDF