Official Information Act (OIA) requests

The Official Information Act 1982 (the OIA) allows government information (official information) to be requested and made available unless there is a good reason to withhold it. Official information can include documents, reports, electronic files and manuals, emails and letters.

Making a request for information

If you would like to make a request, it should be as clear and specific as you can possibly make it, and you can either:

  • Email us at or
  • Write to us: Level 3, 117 Lambton Quay, Wellington 6011 or PO Box 639, Wellington 6140.

Please include:

  1. Your full name
  2. Contact phone number (daytime)
  3. A contact address (email & postal)
  4. Details of the information you want.

We may also ask you for more details to help clarify your request.

Before making a request for information

Before requesting official information from the SIA, we encourage you to check out the
information on our website and note the reports sent to the minister below. You may find the detail you need is already publicly available:

How long will it take to process my request?

The OIA requires a decision on your request to be made within 20 working days of the SIA receiving your request. This timeframe may be extended if your request is for a large volume of information, or if the SIA needs to consult. You will be notified if an extension to the timeframe is made.

Can information be withheld or refused?

Requests can be refused or information withheld, but only if a good reason exists under the OIA for not providing the information. The SIA will inform you of the reason for the refusal or why it is withheld.

Making a complaint

Contact us, we would like to work together to resolve your concerns.

You can make a complaint to the Office of the Ombudsman if you:

  • Have concerns regarding the decision we made on your request; or
  • are unhappy about the way your request was treated or processed.

These concerns can relate to the withholding of information, extending the timeframe to respond to you, any charges for providing the information you have requested, delays in providing you with a decision or the information.

The Office of the Ombudsman(external link) can investigate and review a decision and may make a recommendation to the agency if it is considered appropriate.

Recent Reports Provided to the Minister

Reports provided by the Social Investment Agency to the Minister for Social Development in October 2018 as at 22 November 2018

Wed 3 Oct Briefing – ‘Your voice, your data, your say on social wellbeing’: Summary of Findings
Wed 3 Oct Briefing – ‘Your voice, your data, your say on social wellbeing’: Māori perspectives
Wed 10 Oct Aide Memoire – The Place-Based Initiatives: [9(2)(f)(iv)]
Fri 12 Oct Aide Memoire – Social Wellbeing Committee Oral item: Investing for Social Wellbeing approach
Fri 26 Oct Aide Memoire – Meeting with Digital and Data Ministers’ Group 31 October 2018

Reports provided by the Social Investment Agency to the Minister for Social Development in September 2018 as at 9 November 2018.

Wed 5 Sep Aide Memoire - Meeting with Minister James Shaw on Cabinet paper Towards New Data and Statistics Legislation Discussion Document: Approval for release
Thu 13 Sep A3 - Draft SIA Future Strategy and Work Programme
Fri 14 Sep Briefing – A What Works function for New Zealand
Fri 28 Sep A3 - Engagement hui update #6
Fri 28 Sep Aide memoire – Further [9(2)(f)(iv)] 
Fri 28 Sep Briefing – [9(2)(f)(iv)]    

Related links

Ombudsman guidelines(external link)

Official Information Act 1982(external link)

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